Navigation

Frequently Asked Questions

Who can use the Counselling Services and what does it cost?

All current Acadia students and their spouses/partners may use the centre. There is no cost.

All staff, faculty, spouses/partners and family are eligible for our services without cost. For more information read about our Internal Employee Assistance Program (EAP).

Acadia University also offers an Employee and Family Assistance Program. For more information about this program contact Human Resources or visit their website:  External Employees and Family Assistance Program

How do I make an appointment?

You can make an appointment by:

  • Phoning (902) 585-1246;
  • E-mailing the Centre at: counselling@acadiau.ca
  • Dropping by the Old Sub, Lower Level (red brick building beside the Student Union building)

Walk-in service is available at times, but often it is necessary to make an appointment.

What if I have to cancel my appointment?

If you need to cancel your appointment, please contact us allowing 24 hours notice by calling 585-1246 or emailing, counselling@acadiau.ca

Should I see a counsellor?

University poses many challenges. Many students experience stress due to the adjustments required by their studies and the multiple roles in their lives. Common issues students identify are feeling worried, anxious or depressed, having relationship problems or underachievement in their studies.

Most students can benefit from seeing a counsellor at some point in their university experience.

What can I expect?
  • Strategies for better coping.
  • Support and guidance for making sometimes difficult changes.
  • To speak honestly about your state of mind, feelings and disappointments.
  • Caring, gentle challenge without any judgemen.
How long will it take

Many clients benefit from a single 50 minute session with a counsellor. Occasionally, for complex concerns, you may choose to meet for more sessions. At any time, are welcome to return for further help with the same or with a new situation.

Do I need to give my name?

At your first appointment the Administrative Assistant will ask your name, local mailing address, phone number, faculty and year of study. This information is for internal use only and helps us track Student Resource Centre statistics.

Is it Confidential?

All sessions at the Student Resource Centre are confidential (except under emergency situations involving clear and imminent danger to yourself or others). What you share with a counsellor will be held in confidence. In addition, the identity of those who use the Counselling Centre is also regarded as confidential.

Are counsellors professional and well qualified?

Yes. Whether your concerns are personal, social, academic, or vocational you will find professional counsellors and staff whose training and experience uniquely fit the university setting. For more information about our qualifications and special interests, just click on Staff Profiles.

I have questions about career and university resources

There are many resources on our website. Check the Career Pages for information about career testing and information about various professions. The Centre's staff are well qualified to offer guidance in your study and career path when questions arise. Just contact us to set up an appointment at 585-1246.

What if I need to talk to someone when the centre is closed?

If you need assistance outside of office hours (Monday to Friday, 8:30 am - 4:30 pm), please

contact Acadia Security at 585-1103. They will reach a counsellor for you.

In case of an emergency, dial 7-911 (on campus) or 911 (off campus).

Workshops

Our staff offer workshops in residences on various topics in counselling issues or topics in study skills by request of the Resident Assistants. Contact us at counselling@acadiau.ca, 585-1246 or email Olivia Quentin to ask about workshops.